- Air Polishing: The Basics and Beyond
- Moving Forward with Ultrasonics
- Key Concepts of Esthetic Whitening
- Sealants: In the Groove

- Organize to Thrive [Full Day (6-7 hours)]
- The Streamlined Dental Practice (90 or 180 minutes)
- Linking Dialogue, Diagnosis and Treatment Planning (90 or 180 minutes)
- The Art and Value of Cosmetic Anterior Composites (90 or 180 minutes)

- Digital Photography
- Digital Imaging
- Digital Patient Consult

- Oral Complications of Cancer Therapy
- Fluorides, Chemotherapeutic Agents
- Infectious Diseases
- OSHA Update

- OSHA and Health Services - The OSHA Compliance Course (1 day)
- OSHA Update (1/2 day)
- OSHA Issues Affecting the Healthcare Industry (2 hours)
- OSHA Compliance for Dental Offices

- Maintaining The Trust
- Integrity Based Leadership
- Restoring Trust In Clinical Practices
- Ethics In Private Practice
- Clinical Teamwork And Building Patient Trust

- "GOT OSHA?" 6 Easy Steps to Office Safety
- Infection Control Teamwork - How to Meet & Exceed CDC Guidelines
- Annual Bloodborne Pathogen Training
- Is Anyone in Charge of Infection Control? Oh...It's Me!
- HIPAA Privacy & Security Regulations - It's Easier Than It Looks!
- California Dental Practice Act [required for CA license renewal]
- California Infection Control Requirements [required for CA license renewal]

- Dam-It, It's Easy!® - Basic Program
- Dam-It, It's Easy!® - Advanced Program

- Practice Management - Insurance, Bookkeeping
- Preclinicals - Chairside Assisting, Infection Control, CPR, Vital Signs
- Healthcare Financial Management
- Quality Improvement in Healthcare

- Working with Dental Insurance and Claims Submissions
- Submitting Claims via the Internet / Dental Office Toolkit
- How Are Claims Processed?

- OSHA Compliance for the Dental Office - General Industry Standard, Hazard Communication Standard, and Bloodborne Pathogens Standard
- CDC/OSHA
- Integrating Infection Control Into the Dental Practice
- Clinical Skills for the Dental Assistant
- Practice Management
- Communication Skills for the Dental Team
- Radiology Update
- Dental Materials for the Dental Assistant
- Four-Handed Dentistry
- Ergonomics

- Desperate Hygienists (with Deb Grant)
- In Sickness and In Health: RX for Insurance Blues
- Undetected Lesions: We Never Looked or Maybe We Just Can't See
- Planting Our Feet Firmly in Mid-Air
- Stepping Into a New Dimension
- Bacterial Origins of Periodontal Disease
- Periodontal Disease and Perio/Systemic Links
- Clinical Tradition or Evidence-Based Decision Making

- Communicating with Patients About Insurance Fincancing
- Scheduling/Dialogues to Prevent Cancellations & No-Shows
- How to Answer Tough Questions About Dental Insurance
- Telephone Skills: The Lifeline to Your Practice
- Positive & Productive Team Meetings
- Financial Arrangements & Collection Dialogues for Success
- Defining Job Descriptions & Accountability

- Chairside Assisting Skills
- Expanded Functions
- Dental Office Management
- Oral Piercing
- Dental Materials
- Health & Safety Office Issues
- Legal & Ethical Issues in Dentistry
- Marketing & Public Relations

- Dental Materials
- Infection Control
- Surgical Assisting

- Rubber Dam Application
- Amalgam Polishing
- Observing Oral Pathology
- Operative Instrument Sharpening
- Delegation
- Interviewing
- Employee Retention
- Four-Handed Dentistry
- Dental Anatomy

- Expanding Minimal Intervention
- The Saving of Enamel

- Motivation: The Myth of Motivation
- Team Building: Key Issues in Developing a Dynamic Team
- Staff Training: A Practice Is Only As Good As the People Who Manage It
- Goal Setting: How to Overcome Obstacles and Achieve Success in Your Life
- Self-Help/Self-Improvement: Free Yourself from Self-Doubt and Low Self-Esteem

- Medical Errors: Creating a Culture of Safety in the Dental Practice
- Risk Management, Jeopardy, and the Dental Office
- Legal Documentation for the Dental Professional
- Risk Prevention Workshop for the Dental Team

- Safety in the Office
- OSHA / Biohazard in the Office
- Medical-Dental Terminology
- Oral Surgery Assisting
- Office Sterilization
- Patient Communication

- Forensic Dentistry For Auxiliary Personnel

- Health Insurance Portability and Accountability Act (HIPAA)
- HIPAA Information Systems Selection & Implementation

Creating The Ultimate Practice Teamwork Success
- Doctor, Staff & Patient Commitment-A practical approach
- Meetings That Work-How to get and stay organized
Definitive Directions for Practice Success
- Broken Appointments-Practical prevention tips
- Continuing Care Program Success-How to revive and thrive
- Collecting Your Due-Tidbits and pearls
Practice Mastery - Creating the Exceptional Practice
- Techniques, Qualities and Procedures of Service Focused Practices
- Communication Skill for Day to Day Success
Thriving, Not Just Surviving
- The Service Cycle-Creating committed patients for a lifetime
- Hygiene Department Success-How to revive and thrive
Strategies for Success - Building a Solid Foundation
- Scheduling Strategies-A team effort
- Broken Appointments-Practical prevention tips
Teamwork & Team Harmony - Essentials for Success
- Attitudes, Commitment & Trust-Establishing the foundation
- Job Descriptions & Task Lists
- Rewards, Evaluations & Benefits
- Meetings That Work-How to get and stay organized
Broken Appointments: The Black Holes of Scheduling Success
- Pearls, Tidbits and Tools for Prevention
- Communication Skills for Day to Day Success
Creating Practice Excellence
- The Winds of Change-How to weather the storm
- Professional Challenges & Frustrations-Solutions for de-stressing
- Communication Skills for Day to Day Success
SPECIAL 1/2 DAY PROGRAMS
Spouses in the Practice - To Be or Not to Be?
- Pitfalls, Sink Holes and Voodoo Dolls
- Understanding Team-Working in harmony
- Jobs, Tasks, Responsibilities-Spouse and employee, how to make it work
Dentistry with Style - Understanding Yourself and Others
- Understanding & Appreciating The Behavioral Styles of Yourselves & Your Patients

- How to Refer to Periodontist for Dental Assistants/Hygienists
- Current Critical Thinking in Periodontics
- Day in the Life of General Practice and Periodontics
- Dealing with People-Communication
- The Business of Dentistry

- Dental Assisting Skills for Patients with Disabilities
- Oral Care Products for the Medically Compromised Patient
- Dental Assisting Strategies for Care in Alternative Settings
- Medical Histories and Medical Emergencies
- Oral Complications and Treatment Modifications for the Geriatric Patient

- How To Make Temporaries Quickly That Are Accurate, Esthetic and Durable

- Air Polishing: The Basics and Beyond
- Fluoride: The Protector
- Key Concepts of Esthetic Whitening
- Moving Forward With Ultrasonics
- Sealants: In The Groove

- Implantology (Assistant Applications)
- Radiology
- The Anorexic/Bulimic Patient
- The Workplace Bully: The Effects on the Entire Staff
- Preventive Dentistry
- The Geriatric Dental Patient
- Dental Practice Management

- Veterinary Dentistry: An Overview of What's Happening in the Mouths of Your Pets
- Oral Diseases Common in the Dog and Cat
- Pocket Pet Dentistry
- Oral Hygiene for Pets: Diets, Treats and Toys

- Infection Control
- Disease Prevention
- Emerging Diseases

- CPR/AED for Healthcare Providers
- Interviewing / Resumes
- Employment Issues
- Legal Issues

- Leadership, Creativity, Rules of Charting
- Self-Esteem: Living Limitless
- Difficult Patients, Psychology of: Negative + Negative = A Positive
- Communication, Motivation, Affirmation: The Dream Team
- Increase of Doctor Production: The Art of Increase
- Dental Dam Application
- Beyond Sight There is Vision: Encouragement

- Dental Practice Management of Substance Abuse Patient
- Volunteer Mission Work - International Countries
- Dental Assisting: An Adventure Awaits You!

- The Esthetic Dental Assistant: Techniques & Materials
- The Esthetic Dental Team
- Exquisite Provisionals and Composite Mock-Up
- Exquisite Provisionals: Anterior & Posterior
- Esthetic Mock-Up: Using Wax & Composite
- Clinical Materials UPDATE for the Dental Assistant
- Laboratory Communication: "What the Lab Really Needs to Know"
- The Art of Clinical Photography

- Turning Ideas Into Action
- Moving Toward Electronic Treatment Charting
- Train the Trainer
- Closing the Gap Between Front and Back
- Exploring the Patient Manager System
- Tracking, Analyzing, and Preventing Emergencies
- Medicine for Managers
- Bonding, Banding and Beyond
- Organizational Management of the Orthodontic Practice: A Team Approach
- Quality and Kindness
- Orthodontic Reality 101: Understanding "Clinical" Numbers
- Building a Quality Team Through Training

- Periodontal Therapy: Bridging the Gap Between General Dentistry and Periodontics
- Maximizing Ultrasonic Technology: For Visionaries Only
- Ergonomically Yours: A Call to Action for All Dental Professionals
- Incorporating Locally Applied Antimicrobials: Easy Steps to Patient Compliance
- What's New in Ultrasonics? Exploring Piezoelectric Technology
- Introduction to Periodontal Therapeutics: Exceed Today's Standard of Care While Increasing Office Revenue
- The Perfect Appointment: Transform Your Hygiene Department from Ordinary to Extraordinary
- Death of the Cleaning Woman: Changing Our Clinical and Professional Image
- Medical Model of Preventive Care: Clinical Applications for Better Oral and Systemic Health
- New Trends in Periodontal Therapy (1 hour "lunch & learn")
- Oral Cancer Screening and Care for the Edentulous Patient

- Surgical and Prosthetic Assisting General Overview
- Working With Your Implant Representative - Lunch and Learn
- Dental Implants Case Presentation - Patient Acceptance

- Hands-On Direct Composite Placement: Focus on Posterior
- Eliminating Sensitivity in Posterior Composites
- Rubber Dam Placement & Techniques
- Material Science

- Periodontal Disease: A Contemporary Perspective on Etiology, Diagnosis Treatment
- Cosmetic Dentistry: The Critical Role of Periodontal Esthetic Treatment
- Enhanced Patient Treatment: The Impact of Minor Periodontal Tooth Movement

- Dental Insurance Coding
- Dental Insurance Workshop
- Record Keeping Workshop
- Practice Management

All programs can be customized to fit the needs of the audience!

- Oral Radiography
- OSHA
- Infection Control
- Clinical Skills for Dental Assistants
- Communication
- Teamwork
- Continuing Care Program
- Internal/External Marketing
- Perception is Reality
- The Business You Are Really In
- Digital Radiography

- A Potpourri of Issues for the Dental Assistant

- Dentistry Is Not a "Tooth" Business
- Healthy Dentist: Creating A Positive Dental Environment
- Developing A Chairside Manner
- Asking Patients To Leave Your Practice
- Relationships In Dentistry
- Anxiety In The Dental Office
- Nitrous Oxide And Its Abuse
- First Time Dental Experiences

- Dental Assisting (Impressions, Time Management)
- OSHA Compliance for Dental Office
- Emergencies in the Dental Office
- Dental Hygiene Efficiency
- Time Management & Organizational Systems
- X-ray Processor Care & Films